FAQs
Below you will find frequently asked questions about the exhibition.
WHAT ARE THE OPENINGIN HOURS?
Opening days:
Monday to Friday
Opening hours:
from 10:00 am to 6:00 pm
Closed Saturdays and Sundays.
Do I need to reserve a ticket to visit the exhibition?
No, the exhibition is free and open to everyone, although there are limits to how many visitors we can accommodate at any one time. You are welcome to contact us before your visit to ask about visitor numbers or the quietest times to visit.
How long will it take to see the exhibition?
We recommend between 45 and 60 minutes, although you can stay as long as you like. No obstante, recuerda que el desalojo de la sala será a las 20:00 horas.
Is the exhibition accessible to people with reduced mobility?
Yes, the premises have access for people with reduced mobility, so the exhibition is fully accessible.
Can I take photographs during my visit to Seeing Auschwitz?
Yes, the use of mobile phones and cameras is allowed. However, flash photography and the use of tripods, selfie sticks and other devices that can obstruct the movement and visibility of other visitors are not allowed. If you take photographs, please respect the memory of the victims and share your experience on social media, tagging us and using the official hashtag for the exhibition (#SeeingAuschwitz).
How long will the exhibition be in Turin?
The exhibition can be visited in Turin until March 31, 2026.
How can I contact customer service?
Please submit your requests here.
Is the exhibition suitable for children?
The content of the exhibition has been developed by a multidisciplinary team that includes experts in education to ensure all visitors can make the most of their visit and understand the events covered by the exhibition, regardless of their prior historic knowledge. In fact, many of our visitors are school pupils studying the Second World War as part of the secondary history curriculum.
The exhibition has also been designed based on a profound sense of respect for the victims and our visitors and is free from representations of explicit gratuitous violence. Significant effort has been made to consider the emotional impact of the events covered by the exhibition on visitors, providing a safe space to explore the history of Auschwitz in order to better understand it and make sense of it themselves.